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Elements and Performance Criteria

  1. Clarify community context
  2. Safety concerns, drivers of change, recent events, community views and sensitivities are identified
  3. Legislation, policies, procedures and existing emergency management documentation and arrangements are identified
  4. Input to building an initial picture of community characteristics, safety expectations and perceptions of risk is provided to stakeholders
  5. Significance of available information for own organisation and/or constituency is assessed and reported to stakeholders
  6. Scope and focus of a feasible emergency risk management project is determined
  7. Apply emergency risk management methodology
  8. Organisational resources to support the emergency risk management process are identified
  9. Sources of useful and credible information are identified through stakeholders, community networks and interested parties
  10. Consultation and communication is undertaken, in accordance with organisational procedures
  11. Processes for accountability and communication of accurate and consistent information to stakeholders are developed and applied
  12. Develop risk statements and treatment options
  13. Additional information is sought from specialist stakeholders regarding information gaps and conflicting data or views
  14. Risk statements are analysed considering consequences and likelihood of occurrences
  15. Input is provided to assess effectiveness of existing treatment strategies
  16. Risk treatment options are developed considering practical constraints and assessment criteria, in accordance with organisational procedures
  17. Feedback on risks and treatment options is obtained from internal and external stakeholders
  18. Recommendations are developed with stakeholders and submitted for approval to authorised personnel
  19. Promote emergency risk managementownership
  20. Positions and commitments for emergency risk management are authorised before being communicated to others
  21. Management is kept informed of project progress, proposed variations in strategy, decisions and recommendations
  22. Resource variations are negotiated with authorised personnel
  23. Stages of emergency risk management processes, decisions and outcomes are documented, in accordance with organisational procedures, industry standards and legislative requirements
  24. Opportunities for improving emergency risk management processes are identified and reported to authorised personnel
  25. Work cooperatively with stakeholders
  26. Meeting procedures are followed, in accordance with organisational procedures
  27. Accurate information is provided to stakeholders, in accordance with organisational procedures
  28. Opinions and advice are sought whilst appreciating the boundaries and cultures of organisations and diverse views of other stakeholders
  29. A wide range of reactions and views are actively sought from stakeholders, in accordance with organisational procedures
  30. Appropriate language is used when communicating with stakeholders in meetings, in accordance with organisational procedures
  31. Confidentiality and privacy of information is maintained, in accordance with organisational procedures and privacy principles
  32. Conflicts are resolved, in accordance with organisational procedures